Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund, only where an item is incorrectly described or defective.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

Each item is shipped directly from the vendor who is selling it. All items for sale can be sent to any address within Australia.

When you place an order, all shipping charges are included in the price of each product.