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The Department of Human Services can help Australian working families financially prepare for the year ahead.
Human Services general manager Hank Jongen said the Department, which includes Centrelink and Child Support, provides a range of support services to the Australian community to help families fine-tune their household budget.
“One of the greatest pressures on families can be financial stress,” Mr Jongen said.
“The Department has a range of payments, services and programs in place to help Australian families tackle debt and stick to their budgets.
“We can help families plan for the future, with Child Support being able to connect separated parents to free financial counselling services, and Centrelink’s Centrepay and Financial Information Service offering education and information so people can manage their own finances and keep out of the red.”
Many single parent families use government payments to help make ends meet and Child Support can connect separated parents with free financial counselling services.
“Families don’t have to be in a crisis to access financial counselling services,” Mr Jongen said.
“Many people after the New Year period will make resolutions to stick to their budgets and save money.
“Our staff can refer families to financial counsellors working in non-profit, community organisations. Financial counsellors can help families with budgeting, negotiating with creditors and accessing hardship programs. Their services are free, confidential and independent.
“Child Support’s free publication, Me and My Money, also offers separated parents tips and hints to help stretch their dollars.”
Visit www.csa.gov.au for more information and publications or use the online calculator to work out your family’s budget.
One of the biggest barriers to financial freedom for families is a lack of basic understanding about how to manage finances and plan for the years ahead.
Centrelink’s Financial Information Service (FIS) offers free, independent and confidential financial information and education, available to everyone in the community.
“Since the service began in 1989, we’ve helped Australians in over 6.7 million instances access financial information and education,” Mr Jongen said.
“Last financial year, our FIS officers conducted almost 80 000 interviews and spent over 6200 hours conducting outreach into the Australian community.
“We also had 72 000 people attend over 2700 FIS seminars across at sites Australia on topics ranging from reducing your mortgage and managing your money to planning for retirement.
“These services help people to make informed decisions about investment and financial issues for their current and future financial needs.”
Visit www.humanservices.gov.au for more information or call 13 2300.
Customers can also use Centrepay, a free direct bill-paying service that can take regular deductions from their Centrelink payments.
“In the last financial year, Centrelink facilitated 18.8 million transactions for customers, totaling $1.5 billion in goods and services,” Mr Jongen said.
“Centrepay gives families peace of mind that their payments are under control.
“Instead of having large quarterly or monthly bills, these are paid in manageable amounts, making it easier for families to budget.”
To sign up for Centrepay, visit www.humanservices.gov.au and register for Centrelink Online Services.
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